Initial Consultation and Customization. Atmos Energy worked closely with each school to understand their specific needs and customize the vending machines accordingly. Schools had access to various design options, including custom wraps featuring their unique branding.
Implementation and Training. Once the machines were delivered, Atmos Energy ensured that school staff received comprehensive training on how to use and maintain the machines. This included setting up the token system and managing book inventories.
Ongoing Support. Schools received continuous support through Inchy's Help Center, which offers resources like video tutorials, troubleshooting guides & support ticket management. We also offer live video chat for the life of the machine, and for free, which ensures a low lifetime maintenance cost of the program.
Streamlined Book Procurement. Thanks to our partnership with Scholastic Education, we have experts on standby ready to create turn-key book bundles that are expertly tailored to engage your community of students. These book vending machine book bundles also streamline the ordering process to create a frictionless experience for donors, educators and students.